Once your product has arrived with the copyright. We insist and strongly really encourage you to schedule your installation once the item has become been given & inspected or install it the moment you may if performing it by yourself. For the situation, Fireplace Bros want to be sure there isn't any products injury or missing areas.
When your purchase is urgent, we suggest getting in contact with us to confirm product or service availability. In unusual instances, if an product is unavailable or on backorder for an extended period of time, we will notify you immediately.
The Bio Flame offers a three-calendar year warranty from your date of acquire on all Procedure-relevant functions of your fireplaces. The warranty isn't going to include any products harm that happened for the duration of shipping and delivery or was attributable to incorrect merchandise dealing with or installation.
We are going to organize for your incorrect product being returned (at our cost) and assure you receive the right products.
- If you do not have an opportunity to open up the box and extensively Verify, generate "Matter to hid hurt" around the supply receipt, then signal.
Items eligible for return/exchange needs to be like new, undamaged, and should consist of all original solution packaging and components.
The guarantee does not protect destruction that occurred for the duration of shipping and delivery or harm due to improper managing or incorrect set up. This consists of, but is just not restricted to:
I purchased the XELO bio flame Summerset Sizzler PRO Series 40" Liquid Propane Built-in wall-mounted fireplace And that i like it! I had been nervous about filling the burner with gasoline & lighting the burner but it’s really easy to try and do.
Buy Cancellations: Orders canceled inside of 24 hours are no cost to cancel. So cancellations should be made instantly. Orders canceled soon after 24 hours will incur a three% cancellation charge to address bank card transaction fees. To formally terminate an purchase, you must get confirmation through telephone or electronic mail.
In case the get has shipped, the client is chargeable for return freight fees (both of those directions) as well as a twenty five% restocking fee. The refund is going to be issued to the first charge card in just 2 enterprise times following the warehouse gets and inspects the returned product.
Obtaining problems selecting between many of the awesome merchandise? Here is a comparison concerning Summerset Sizzler PRO Series 40" Liquid Propane Built-in several of our best-sellers.
Given that 2007, The Bio Flame continues to be contributing to a far more eco-helpful planet whilst lights up the lives of consumers around the world. Together with the introduction of The Bio Flame premier bio-ethanol gas, we’ve developed an opulent line of fireplaces that give all the heat and wonder of a flame with no unfavorable environmental consequences connected with traditional Wooden-burning fireplaces, fuel fireplaces, or electrical fireplaces.
The Xelo provides a spectacular flame in the modern, upright structure—perfect for individuals who need to warmth and impress devoid of compromising ground Room.
All wall-mounted models feature mounting brackets and hardware, though firebox and burners will include set up guides for framing and installation, which will choose below an hour!